![]() Slack is the dashboard that tells me what needs attention and how I ensure my team has the support they need to move the issue forward, both for the client and the company. Slack has allowed us to really provide the experience we want to deliver: the satisfaction of the customer always goes up and the overall resolution time goes down. ![]() Here’s what Jon Brummel, Senior Manager at Zendesk has to say: Teams of all sizes have praised Slack’s easy user experience. From performance management to daily reports to employee engagement- Slack’s ecosystem is one of the best.
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